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ZOU Data Protection Request

Use this page to request access, correction, deletion, objection, or another action concerning your personal information held by Zimbabwe Open University. You can complete the request online below, or download the form and submit it manually at a ZOU office.

Option 1 — Submit Online

Complete the form below. It will be sent securely and directly to the ZOU Data Protection Officer.

Option 2 — Download and Submit Manually

Prefer to complete this by hand? Download the official form, print it, fill it in, and submit it at your nearest ZOU regional campus or office.

Download Form (PDF)

Your request has been submitted successfully.

Thank you. Your request has been sent to the ZOU Data Protection Officer. Please keep an eye on the email address you provided — the DPO may contact you for clarification or identity verification before responding.

We couldn't submit your request.

Something went wrong while sending your request. Please check your connection and try again, or email dpo@zou.ac.zw directly.

1. Request Details

Fields marked * are recommended to help ZOU identify you and locate relevant records.

Please enter your full name.
Please enter a valid email address.
2. Who Is Making the Request?
Please select who is making this request.

If you act for someone else, ZOU may ask for proof of authority and may confirm instructions directly with the data subject where appropriate.

Please enter the representative's full name.
Please describe the relationship or authority.
Please provide contact details for the representative.
3. What Would You Like ZOU To Do?

Select all that apply. Some rights depend on the circumstances and applicable law.

Please select at least one item.
For example: admissions, registration, academic record, assessment, finance, employment, research, CCTV, website or communications.
Provide approximate dates if exact dates are unknown.
Identify the current information, the correction requested, or the information you believe should be deleted and why.
4. Tell Us More About Your Request
Describe the outcome you want. You do not need to know the name of a ZOU system or cite legislation. Please describe your request.
Optional: include lecturer or staff names, course codes, email subjects, application dates or transaction references.
Complete where relevant. ZOU may ask for clarification if the legal test depends on your circumstances.
5. Supporting Information and Identity Checks

ZOU will use proportionate checks before disclosing or changing personal information. Do not attach a national identity document or passport unless the DPO specifically requests it and provides a secure method. List any supporting records you are providing; send copies, not originals.

List what you're attaching below (e.g. "Copy of admission letter", "Screenshot of email").
Accepted: PDF, DOC, DOCX, JPG, PNG. Max 5MB per file, up to 5 files.
6. Response and Accessibility Preferences
7. Declaration

I confirm that the information in this form is accurate to the best of my knowledge. If I act for another person, I confirm that I am authorised to make this request. I understand that ZOU may contact me for clarification, proportionate identity verification or proof of authority before releasing or changing personal information. *

Please enter the requester's name.
Please select a date.