ZOU Invests in Advisor Development for Enhanced Student Support

In a move to strengthen its commitment to student success, the Zimbabwe Open University (ZOU) has launched a two-day coaching program for its Student Advisors, Support Officers, and Administrators. The program, titled “Empowering Advisors for Inclusive, Strategic and Student-Centered Support,” runs from the 4th to 5th of August 2025, at ZIPAM. Its goal is to equip staff with modern skills to better serve a diverse student body.

Student Advisors pose for a photo with the Pro Vice Chancellor, Academic Affairs, Professor Ermson Zuva Nyakatawa at ZIPAM for the two-day coaching program for its Student Advisors, Support Officers, and Administrators

Professor E. Z. Nyakatawa, Pro-Vice Chancellor of Academic Affairs, opened the initiative with remarks emphasizing the critical role of advisors. “Advisors are the central point of contact between our diverse student body and the broader world of academia,” he stated. Professor Nyakatawa highlighted that they not only help students navigate their studies but also guide their development and assist them in overcoming various academic, personal, or socio-economic challenges.

Pro Vice Chancellor, Academic Affairs, Professor Ermson Zuva Nyakatawa stresses a point during his opening remarks at the Student Advisors, Support Officers, and Administrators workshop at ZIPAM on Monday 4 August 2025 

He underscored the importance of this training in a country as diverse as Zimbabwe, stressing the need for inclusive, strategic, and student-focused support. The program was designed to offer evidence-based strategies and creative solutions tailored to the unique needs of ZOU’s students, ensuring every learner feels valued and empowered to thrive.

The comprehensive program agenda covers a wide range of topics aimed at fostering a culture of continuous improvement. By the end of the workshop, participants are expected to demonstrate improved emotional intelligence, communication, and problem-solving skills. The training also focuses on preparing staff to more effectively handle student diversity, mental health challenges, and conflict resolution.

Professor Nyakatawa wrapped up his speech by thanking the organizers and facilitators, stating that their efforts were making a significant difference in the lives of ZOU students and the future of the university. He urged everyone to be fully present, share their expertise, and work together to create a more inclusive, strategic, and student-focused learning environment. “Your efforts leave a big difference in the lives of our students and the future of Zimbabwe Open University,” he said.

Empowering Advisors for Inclusive, Strategic and Student-Centered Support Workshop in pictures